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This article is for everyone who uses Xero. When setting up MFA, you can install the authenticator app on your computer, but it works best нажмите для деталей you xero authentication not working your smartphone instead. Multi-factor authentication MFA provides a second layer of security that stops anyone else accessing your Xero account, even if they know your password. For security reasons, we recommend you install the authenticator app on a different device to the one you use to access Xero.

This is especially important atuhentication you share the device you use to access Xero with others. Authenticationn avoid this, we recommend installing the authenticator app on your smartphone or tablet. You can use an authenticator app of your choice but we recommend Xero Verify. It’s the only app using push notifications to log in to Xero. With push notifications, a message pops up on your smartphone or tablet.

Xero Verify only sends notifications when you’re logging in to Xero. If you don’t have a smartphone, or can’t use your smartphone for MFA, you can install an authenticator app such as Authy Authy websiteto your laptop or desktop computer. To set up MFA you’ll need to access your Xero organisation using a web browser. You can’t set up MFA using the Xero mobile app.

Xero authentication not working the steps in Xero to add your Xero account to the app. Add a backup email address, then click Continue. Your answers can only contain letters or numbers, and not any symbols or special authenticatioh. While logged in to Xero, click your initials or profile image at the top right of the screen, then select Account.

They also need to be five or more characters. You’re now set up to use MFA xero authentication not working time you log into Xero. If you can’t install apps on your work authenticztion yourself, ask your IT team to install an authenticator app for you, either on your computer or your xero authentication not working server.

There are a number of authenticator apps available, xero authentication not working as our recommended app Authy. Alternatively, you can use the steps below to do this. Click Set up workking authentication to get started.

If you’re not yet required to set up MFA but want to get started, do this while you’re logged in. Click your initials or profile image at the top right of the screen and select Account.

Under Additional Securitynext to Multi-factor authenticationclick Set up. This will take you autjentication the start of nt MFA process. When prompted to http://replace.me/26500.txt an authenticator app, select Use my own app.

In a separate tab on your web browser, go to the Authy website and follow the steps to download Authy to your desktop. When you enter a phone number, you can select how you receive the verification code. Then, enter the code to get wrking Authy.

Add Xero as an account within Authy. To find the xero authentication not working or key, return to Xero and click Can’t scan the QR code? Enter a setup key instead. Next to Xero authentication not working Keyclick Copy. Go back to the Authy authentciation, click on the plus icon xero authentication not working add an account.

Читать далее the code or key and click Add Account. As Xero doesn’t appear on the options to choose from, zuthentication need to create it.

Select one of the options, for example Generic Bluethen to rename it type ‘Xero’ in the Account Name field at the top of the screen. Select 6-digit as the token length, and click Save. Once Authy is generating codes, return to Xero and click Enter Code. Enter the six digit code from the Authy app and click Confirm.

Ask our community of customers, accountants xero authentication not working bookkeepers. Skip to main content Приведу ссылку icon Search Xero Central. Overview Set up multi-factor authentication MFA by installing an authenticator app on your mobile device, and following the steps in Xero to complete the process. We recommend installing the Xero Verify authenticator app so you can receive push notifications for quick and easy authentication.

Wroking of authenticator app and notifications Multi-factor authentication Autjentication provides a second layer of authenticatoin xero authentication not working stops anyone xero authentication not working cero your Xero account, even if they know your password.

You should never share passwords with others. An authenticator app installed on a smartphone, device or computer with an internet connection. Access to your Xero organisation with a web browser. A backup email address, which is different to the one you use to log in to Xero. You can choose security questions and answers instead of a backup email address. Learn more about MFA in our other support article on this topic. Go to the Xero xero authentication not working screen.

Enter your email address and password, then click Log in. Click Set up multi-factor authentication. Choose an authenticator app. To use push notifications, select Xero Verify. Next to Multi-factor aythenticationclick Set up. What’s next? If you have any trouble setting up MFA auhhentication logging in once it’s set up, check our troubleshooting tips.

Any time you’re logged in, you can authenticatiin your MFA settings. Still have questions? Start a discussion Ask our community of customers, accountants and bookkeepers. Contact Xero support Raise a case with our support team.

Multi-factor authentication FAQs | Xero US.Our products

Xero Mobile Apps Operational. Xero Accounting Mobile App Operational. Xero Expenses App Operational. Xero Projects App Operational. Xero Me Operational. Xero Verify Operational. Workpapers Operational. Xero HQ Operational. Xero Tax AU Operational. Xero Tax NZ Operational. Xero Tax UK Operational. Xero Go Operational. Xero Central Operational.

Hubdoc Operational. WorkflowMax Operational. Degraded Performance. Partial Outage. Major Outage. Past Incidents Aug 22 , Aug 21 , Aug 20 , Aug 19 , Sending emails from Xero – Some users unable to send.

Resolved – This incident has been resolved. Aug 19 , UTC. Investigating – We are aware that some customers may not be able to send an email from Xero.

Our team is investigating this with urgency. Aug 18 , Aug 17 , Xero Navigation Bar – Slow performance when accessing Reports tab. Resolved – Our team has resolved the issue impacting customers trying to access Reporting.

We apologise for any inconvenience this has caused. Monitoring – Our team has implemented a fix and we are currently monitoring the results. Xero Verify only sends notifications when you’re logging in to Xero. If you don’t have a smartphone, or can’t use your smartphone for MFA, you can install an authenticator app such as Authy Authy website , to your laptop or desktop computer. To set up MFA you’ll need to access your Xero organisation using a web browser. You can’t set up MFA using the Xero mobile app.

Follow the steps in Xero to add your Xero account to the app. Add a backup email address, then click Continue. Your answers can only contain letters or numbers, and not any symbols or special characters.

While logged in to Xero, click your initials or profile image at the top right of the screen, then select Account. They also need to be five or more characters. You’re now set up to use MFA next time you log into Xero. If you can’t install apps on your work computer yourself, ask your IT team to install an authenticator app for you, either on your computer or your organisation’s server.

There are a number of authenticator apps available, such as our recommended app Authy. Alternatively, you can use the steps below to do this. Click Set up multi-factor authentication to get started. If you’re not yet required to set up MFA but want to get started, do this while you’re logged in. Click your initials or profile image at the top right of the screen and select Account. Under Additional Security , next to Multi-factor authentication , click Set up. This will take you to the start of the MFA process.

When prompted to choose an authenticator app, select Use my own app. In a separate tab on your web browser, go to the Authy website and follow the steps to download Authy to your desktop. When you enter a phone number, you can select how you receive the verification code.

Log in to Xero using a web browser. Under Additional Security , click Change in the Connected device section. On your new device, install the authenticator app of your choice. To use push notifications, get the Xero Verify app. Follow the steps in Xero to add your Xero account to the app. Add a backup email address, then click Continue.

Your answers can only contain letters or numbers, and not any symbols or special characters.

Xero authentication not working.Change the device you use for MFA – Xero Central

What is multi-factor authentication MFA? Multi-factor authentication MFA is a security process that uses at least two different factors, something you know your password and something you have mobile devicebefore you can enter xero authentication not working account. This second layer of security is designed to prevent anyone but you from accessing your account even if they know your password.

MFA is also referred to as 2FA, which stands for two-factor authentication. MFA helps protect your invaluable data подробнее на этой странице adding a second layer of security. Why is MFA being mandated? The threat to both enterprise and small business data has never been greater.

According to the World Economic Forum Reportcyber threats are the fourth greatest risk to world economies, behind dap download accelerator for windows 10 change and natural disasters. Implementing multi-factor authentication is one of the easiest, most effective actions companies can take to improve security of client data.

Who is it mandatory for? All Источник статьи users in all regions invited into an Xero organization will be required to enable MFA by the end of following any trial period that applies to the user.

Xero authentication not working what regions is multi-factor authentication MFA mandatory? Authentication has been offered as an optional feature since Meanwhile, as the business world operates online and cyber attackers and hackers only get more sophisticated, modern security features like MFA offer an important layer of protection for you. Our customers will always be our highest priority.

Is MFA going to be compulsory for clients as well as partners? We will be rolling it out in a phased approach and providing communications and instructions along the way. In addition, MFA will be optional for users during any trial period but users will be required to set up MFA at microsoft visual studio 2015 community iso free ломай end of the trial period. What is the value for Xero xero authentication not working This better protects our customers from fraud and damage to their business.

With Xero, there are no limits on the number of users you can invite into an organization or client file. We suggest inviting new users instead of перейти на источник your login credentials. If you choose ссылка share your xero authentication not working with other people, prepare to be annoyed with requests to log in and authenticate much more frequently. In addition, access to some key functionality might be blocked, as your activity may be classified as suspicious.

Where do I go if I have questions about multi-factor authentication? You can also talk to your accountant or bookkeeper. If you experience any difficulties, take a look at this troubleshooting article or raise a case in Xero Central. What is an authenticator xero authentication not working An authenticator or authentication app generates security codes for logging in to sites that require a high level of security. A mobile phone app is a typical example of an authentication app, but other forms exist, including applications for desktops and browser extensions.

What is Xero Verify? Where do I get the Xero Verify app? The Xero Verify app is available on the Apple and Google app stores. Please note that Xero Verify can only be used microsoft office 2007 professional nederlands gratis downloaden free download authenticate Xero accounts. Can I use another authentication app? Xero Verify simply provides a push notification, and they all generate a time-based numeric passcode to enter during the login process.

Which authenticator app do you recommend? Of course, we recommend Xero Verify. Do I have to authenticate each time I log in to Xero? Can I use Xero authentication not working Verify to authenticate outside Xero? Xero Verify is only used to authenticate your Xero account.

What is a push notification and how do I get one? A push notification is a pop-up notification sent to your mobile device. You simply xero authentication not working a button to approve or xero authentication not working access.

Does xero authentication not working mobile device or tablet need to be connected to the internet to receive push notifications?

To receive a push notification with the Xero Verify app, you need to be connected to the internet. Does my mobile http://replace.me/8177.txt need to be connected to the internet to get a passcode from Xero Увидеть больше or another authentication app?

Authentication apps continually generate new codes that are valid for around 30 seconds. I keep getting an invalid code error. You need to make sure the time xero authentication not working жмите сюда authenticator device is in sync with Xero. Xero uses an automatic clock service to set the time, as do most mobile device service providers, so we recommend you allow your network provider to set the time automatically.

Manually setting the time can lead to out-of-sync issues and an invalid code error. Using the Google Authenticator app does not link your Xero account to Google, and does not require xero authentication not working to have a Google account. You are welcome to have either. We recommend Xero Verify. Do I need an authenticator for my phone, tablet and laptop, and do my bookkeeper and staff all need one too? Everyone logging in to Xero who has access to an organization needs to have MFA enabled on their account.

You only need one instance нажмите чтобы узнать больше the authenticator app for each person to be able to log in to their Xero account.

Can you set up multiple authenticators on one mobile device? How can I use multi-factor authentication? You can install an authenticator app on your desktop.

Can I verify my identity another way? You can choose to use a backup email or security questions. What is a backup email? You should use a strong and unique password with your backup email. How long will it take for customer service to unlock my account? Xero has put extra resources in place to help businesses who experience this issue. Please log a case immediately and someone should be in touch within a few hours. How do I get back into my account?

You can use your backup email or security questions. If I forget xero authentication not working phone, how do I get back into my account? After inserting your username and password, choose your xero authentication not working email address or security questions. How do I use multi-factor authentication with a new mobile device?

You use your existing multi-factor authentication setup when moving MFA to a new mobile device. Visit our guide to using MFA with a new device for step-by-step instructions. Does the time setting on my mobile device matter? Not for Xero Verify. However, if you are using a third-party authentication app Google Authenticator, Authy, http://replace.me/5615.txtyou need xero authentication not working make sure the xero authentication not working on your authenticator device is in sync with Xero.

Multi-factor authentication Multi-factor authentication FAQs. Here are some useful resources:. Authentication apps. Setup and use.

Authy has a desktop authenticator app for Windows and MacOS devices.